Terms of Service
Last updated: July 11, 2026
These Terms govern your access to and use of VideoPro.app, including its website, browser extension, checkout, licensing, and related services (the "Service"). By using the Service, you agree to these Terms. If you do not agree, do not use the Service.
Eligibility and authority
You must be legally capable of entering into a binding agreement where you live. If you use the Service for an organization, you represent that you have authority to bind that organization.
Permitted use
VideoPro helps identify and save supported video and audio. You may use it only for content that you own, that is in the public domain, or that you are otherwise authorized to download, copy, or use. You are responsible for confirming that your use complies with applicable law, licenses, and the terms of the website or service hosting the content.
Website, browser, format, and quality compatibility may change. We do not promise that the Service will work with every website or media file.
Prohibited use
You may not use the Service to:
- download, copy, distribute, or exploit content without the rights or permission required to do so;
- bypass, remove, disable, or circumvent DRM, access controls, paywalls, encryption, or other technological protection measures;
- violate a third party's intellectual-property, privacy, publicity, contractual, or other rights;
- violate law or the applicable terms or policies of a third-party website, platform, browser, or service;
- interfere with the Service, evade plan limits or security controls, introduce malicious code, or gain unauthorized access to systems or data; or
- resell, reverse engineer, or create a competing service from the Service except where applicable law does not allow that restriction.
VideoPro does not support DRM circumvention or YouTube downloads. We may suspend or terminate access for suspected prohibited use.
Plans, billing, and cancellation
Current features, limits, prices, billing periods, and taxes are shown before purchase. Free and paid features may differ. Monthly and annual plans renew automatically at the disclosed interval until canceled. A cancellation stops future renewals and normally takes effect at the end of the current paid period; it does not by itself refund prior charges.
Checkout and billing are handled by the payment provider shown at checkout. You authorize that provider to charge your selected payment method. You can cancel through the customer portal or by contacting us. We may change future plan prices or features with notice where required by law; changes do not alter a completed one-time purchase.
Refund policy
You may request a refund within 7 calendar days after your initial purchase by emailing [email protected] with your order details. Refunds are returned through the original payment method. We may deny requests involving fraud, abuse, or repeated purchases and refunds. This policy does not limit any non-waivable rights you have under applicable law.
License
Subject to these Terms and any plan limits, we grant you a personal, limited, non-exclusive, non-transferable, revocable license to use the Service for its intended purpose. VideoPro and its licensors retain all rights in the Service, including its software, design, branding, and documentation.
Third-party services and privacy
The Service interacts with third-party websites, browsers, payment providers, and infrastructure that we do not control. Their terms and privacy notices govern your use of their services. We are not responsible for third-party content, availability, or conduct.
Our handling of personal information is described in our Privacy Policy.
Service changes and termination
We may update, restrict, suspend, or discontinue features to maintain security, comply with law or third-party requirements, or improve the Service. We may suspend or terminate your access if you materially breach these Terms. Provisions that by their nature should survive termination will survive.
Disclaimers
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." WE DISCLAIM IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND WARRANTIES ARISING FROM COURSE OF DEALING. WE DO NOT WARRANT UNINTERRUPTED, ERROR-FREE, OR UNIVERSAL WEBSITE COMPATIBILITY. SOME JURISDICTIONS DO NOT ALLOW CERTAIN DISCLAIMERS, SO SOME OF THESE TERMS MAY NOT APPLY TO YOU.
Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, DATA, USE, OR GOODWILL, ARISING FROM THE SERVICE. OUR TOTAL LIABILITY FOR CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF THE AMOUNT YOU PAID US FOR THE SERVICE DURING THE 12 MONTHS BEFORE THE CLAIM OR US$50. THESE LIMITS DO NOT APPLY WHERE LIABILITY CANNOT LAWFULLY BE LIMITED.
Changes to these Terms
We may update these Terms. We will post the revised version and update the date above. If a change materially affects your rights, we will provide additional notice where required. Continued use after the effective date means you accept the revised Terms.
Contact
Questions, copyright complaints, and legal notices may be sent to [email protected]. Please include enough detail for us to investigate and respond.